Privacy policy
Last updated: November 14, 2026
Who is responsible
E-bikeQC, operated by Guillaume Savard, Quebec. Guillaume Savard is the person responsible for the protection of personal information. For any question: info@e-bikeqc.com.
What we collect
When you write to us or send an order: your name, email, phone, delivery address and your message. This information reaches us by email. We do not collect any card number: payment is made through PayPal or Interac e-Transfer, outside this website.
Visit statistics
We use Google Analytics and Cloudflare Web Analytics to see which pages are viewed (device, approximate region, visit source). Google Analytics is only turned on, and only sets cookies, if you accept in the banner shown on your first visit. You can change your mind at any time with “Cookie settings” at the bottom of every page. Cloudflare Web Analytics does not set cookies.
Why we use it
To answer your questions, process and deliver your order, and provide after-sales service. To deliver, we pass on what is needed (name, address, phone) to the supplier or carrier. We never sell your information.
Hosting
The site is hosted by Netlify, whose servers may be outside Quebec. Your information may therefore be processed outside Quebec.
Retention
We keep your information as long as needed for the order, the warranty and our legal obligations, then delete it.
Your rights
You may ask for access to your information, its correction or deletion, or withdraw your consent, by writing to info@e-bikeqc.com. We reply within 30 days.